top of page

FAQ

WHAT IS YOUR RETURN POLICY?

We offer a 30-day return policy with a full refund. We also offer a 5-year replacement policy for any items that become defective within 5 years of purchase. We are confident in the quality of our products and want to make sure that you are completely happy with your purchase. If you have any questions about our return policy, please feel free to contact us.

HOW LONG WILL IT TAKE TO GET MY ORDER?

At Smada Reef, we offer fast shipping. Most orders are shipped out within 1 business day, Monday - Friday. We understand the importance of timely delivery and strive to get your order to you as quickly as possible. We offer various shipping options so you can find the best one to fit your needs. All orders are carefully packaged to ensure they arrive to you safe and sound. Thank you for choosing our Aquarium store for all your aquatic needs!

DO YOU SHIP INTERNATIONALLY?

Yes we ship Worldwide

WHAT ARE THE PAYMENT OPTIONS?

We take debit, Credit and Paypal

​

HOW DO YOU SAVE MY DATA?

At Smada Reef, we understand how important it is to keep your personal information safe. That's why we don't save any of your data. We take every precaution to ensure that your information is secure and never shared with any third parties. We use the latest security measures to protect your information and guarantee that you can shop with peace of mind. If you have any questions about our data security policies, don't hesitate to contact us.

bottom of page